Sending Hugs in Every Box

Where Care is Expressed Through Quality Goods. #sendingHUGS

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Our Stories

Explore the heartwarming stories of love from Hugs Hampers! Dive into meaningful moments with our caring gifts, bringing happiness to every special event

Our venture began with a simple yet profound desire โ€“ to provide quality and meaningful care packages that cater to every occasion life presents, whether it's a joyous birthday celebration, moments of illness when comfort is paramount, or those cherished special events that define our lives.


My goal has always reached beyond mere business transactions. I've envisioned a brand that not only provides products but also stirs emotions and fills hearts with warmth and meaning. That's why HUGS was born - to create connections in a special way and offer products that hold a special place in people's hearts.


Cindy Herlina

Founder โ€“ Director

Heartfelt happiness: Every Detail, Every HUGS

Discover the heartwarming essence of Hugs Hampers with our essential features, crafted to bring joy to every recipient.

Features:

Tailored hampers for every occasions
Complimentary HUGS card with personalised message
Tailored Packaging

Discover Our Thoughtful Gifts for Every Occasion

From comforting well wishes to celebratory delights, explore our extensive catalog featuring specialty treats from Lilies Bake House.

  • Get Well Soon
  • Get Well Soon Kids
  • New Baby & Parent
  • Birthday Gift
  • Corporate Gift
  • Cake Hampers
Get Well Soon

Offering comforting hampers

suitable for anyone in need of well wishes

Get Well Soon Kids

Delightful hampers tailored specifically for children, spreading cheer during recovery.

New Baby & Parent

Welcoming hampers designed to celebrate new mothers and their precious newborns.

Birthday Gift

Joyful hampers crafted to mark special birthdays with happiness and delight.

Corporate Gift

Custom Corporate Gift

Your Unique Gifting Solution

Experience bespoke corporate hampers that bring your vision to life. Elevate your gifting with personalized hampers crafted exclusively for you. Our dedicated team will source or create any items you desire from trusted vendors. Let's make your gifting unforgettable.

Cake Hampers

In Collaborate with Lilies Bakehouse

We want HUGS to live in peopleโ€™s hearts

There are ways to comfort a soul who is going through hardship and one of the ways has always been what people actually need, a hug.

Any Questions?

Find quick answers to common queries about Hugs Hampers. Explore our FAQ

  • General
  • Packaging & Shipping
  • Payment
General
What is the quality of each hamper like?

Every item at HUGS is carefully curated, aiming to offer meaningful support and comfort to the recipient.

Does Hugs provide hampers or gifts for corporate events, birthday souvenirs, or wedding souvenirs?

Yes, Hugs offers an extensive selection of hampers and gifts suitable for corporate events, birthdays, and weddings. We specialize in creating customized souvenirs that leave a lasting impression on recipients.

Is it possible to customize the contents of the hamper?

Certainly, the contents of the hamper can be personalized to match the customer's preferences and budget. We can accommodate both available items and specific requests to tailor the selection accordingly.

Can the greeting card be personalized?

Certainly! Greeting cards can be customized according to the customer's preferences. Additionally, we offer the option to include a Voice Note via a QR Code as well as a photo to enhance the personalization

What should I do if there are any issues with ordering and delivery?

Don't hesitate to contact us, our Admin will assist with your concerns promptly and courteously.

Packaging & Shipping
What packaging options does HUGS provide?

Corrugated Box

Hardbox Exclusive

Exclusive Box

by Du Anyam-Merah

Exclusive Box

by Du Anyam-Hijau

Hardbox Hugs

Tas Anyam

What measures are taken to ensure the security of the packaging?

For Instant delivery services, we utilize extra-strong Spunbond packaging. For regular and same-day delivery, hampers are initially well-packaged, supplemented with additional cardboard and bubble wrap in every corner to safeguard against impacts during transit.

Are the items ready for immediate shipment?

Hampers featured on the HUGS website and marketplace are ready for direct shipment as they are readily available and undergo only packaging and card creation processes, facilitating immediate dispatch.


However, for Corporate Gifts, Birthdays, and Custom Boxes containing personalized items, pre-order (PO) is necessary, taking 3 โ€“ 10 working days based on order quantity and customization complexity. The PO period begins upon payment confirmation (Terms and Conditions apply).

What delivery options does HUGS offer?

HUGS offers various delivery services tailored to different needs.

  • For Instant or Same Day Delivery in the Jabodetabek area, we utilize GoSend, Grab Express, and Lalamove couriers.
  • For Regular Delivery across Indonesia, customers can opt for logistics services like JNE, TIKI, JNT, and more.
  • For international shipments, please reach out to our Customer Service team for assistance.
Is direct delivery to the hospital possible?

Certainly. We facilitate direct deliveries to hospitals. Customers only need to provide the patient's full name, a contact number of the patient or caregiver, the hospital's name, and the room number. Rest assured, we ensure the safe delivery of your order.

Payment
What payment options are available?

Customers can pay by bank transfer to PT Untaian Hantaran Kurnia's designated account.

Contact Customer Service for details

What should I do if there are any issues with ordering and delivery?

Don't hesitate to contact us, our Admin will assist with your concerns promptly and courteously.

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